Terms of sale

Who you are buying from

OBELUS TECHNOLOGY LTD., Office 20685, 182–184 High Street North, East Ham, London E6 2JA, United Kingdom. For orders, delivery, cancellations or returns, email hello@obelus.fi.

Your order and price

The box is a standard product produced after you order; it is not made to your personal specifications. The checkout shows the plug, quantity, currency, box price, shipping charge and total before you pay. We confirm your order by email after payment succeeds. If we cannot accept or fulfil your order, we will contact you and refund any payment taken.

Your account records the earnings rate offered with your order. As explained at checkout, that rate is protected for one year from purchase and may change after that. Actual earnings depend on eligible sharing and are not guaranteed by buying a box.

Delivery

We aim to deliver your box in around two weeks from order confirmation. This is an estimate because each box is produced on demand; we will email you if the expected date changes. If we cannot deliver within the time agreed with you, you can contact us to discuss a new date or cancel where the law allows. For UK orders, unless a different period is agreed, goods must be delivered within 30 days.

Cancellation and returns

For UK distance purchases, you can cancel without giving a reason up to 14 days after you receive the box. Email hello@obelus.fi with your order number and a clear statement that you wish to cancel. You may use any clear wording; a form is not required. You then have 14 days to send the box back.

Contact us before returning it. We will provide the return address and instructions by email. For a change-of-mind return, you pay the direct return postage. We refund the box price and standard outward delivery charge within 14 days of receiving the returned box or evidence that you sent it back, using the original payment method. We may reduce the refund if handling beyond what is needed to inspect the box has reduced its value.

If the box is faulty, damaged or not as described, email us. Your statutory remedies remain available, and we will arrange and pay for a return when required. Customers outside the UK retain any mandatory rights in their country of residence.

Help

For an order update or any question about these terms, email hello@obelus.fi. Include your order number if you have one.